Kerala police introduced a mobile application viz.,'PRASANTHI' to support senior citizens living alone during COVID-19 lockdown period. Senior citizens can contact Kerala janamaithri police on mobile numbers 9497900035, 9497900045 for seeking help.
When the senior citizens have issues like need for medical consultation, COVID-19 related doubts, need help to buy medicines feeling depressed etc. ,they now have the option to call the aforementioned helpline numbers. It function 24x7 and attends to the calls of the senior citizens, offering counselling and providing necessary services.This service is started during the lockdown period as the elderly who are staying alone are at high risk for depression and stress.