The services of ERSS(112) was utilized to meet the citizens’ requests for emergency/lifesaving medicines. The medicines were transported from one district to another through the Highway Patrol teams.
ERSS is a unique project implemented nationwide by The Ministry Of Home Affairs , Govt Of India, with a view to establish a single emergency number - 112 all over the country. ERSS is operational in Kerala from 15-08-2020. The responsibility of 112 is to respond to the panic/SOS calls of the citizens.
However during the lockdown period, ERSS donned a new Avathar. ERSS become the lifeline for delivering essential/lifesaving medicines to patients across the State.
The citizens who were in need of emergency medicines were instructed to contact the ERSS control Room (112). The control room co-ordinated the activities and ensured the delivery of medicines at the destination through the Highway Patrol Teams (Kilos).
Till date 2490 packets of essential medicines have been transported from one district to another through this service.