The Cell is functioning in Police Headquarters, Thiruvananthapuram. The NRI Cell headed by a Superintendent of Police, is functioning under the direct supervision of ADGP Head quarters and IGP Head quarters.The NRI Cell handles exclusively the complaints of Non-Resident Keralites and their family members. The main function of the NRI Cell is to enquire into  petitions  relating to allegations of  Visa cheating, fraudulent man power recruitment by agencies, trafficking of woman to other countries, especially Gulf,, physical and mental harassment of NRIs at their overseas work places,  etc. The petitions are received in this office directly from the aggrieved persons, through the Government of Kerala, other Government Authorities and State Police Chief.
Non-Resident Keralites can file their complaints to the Kerala Police NRI Cell either by e-mail to firstname.lastname@example.org