Internal Help Desks

The help desk numbers are intended only to department personals

CCTNS - Crime and Criminal Tracking Network System

Software and Hardware Issues -Help Desk 9497970300

Crime & Criminal Tracking Network and Systems (CCTNS) aims at creating a comprehensive and integrated system for enhancing the efficiency and effectiveness of policing through adopting of principle of e-Governance and creation of a nationwide networked infrastructure. The benefits of this project are citizens’ interface for complaint registration and status enquiry, automation of crime work, sharing of information with other departments, intelligence gathering and dissemination, reducing repetitive work of police and real-time online access nationwide to crime data.

Nodal Officer
Sri. Tomin J Thachankary IPS , ADGP SCRB
Addl.Nodal Officer
Sri. Manoj Abraham IPS, IGP Tvpm Range, Traffic and RSM
Deputy Nodal Officer
Sri. Shefeen Ahamed K IPS, DIG APBn, Police Head Quarters
Assistant Nodal Officers
Sri. Jayanath J. IPS, SP, Information & Communication Technology
Sri. Harishankar IPS, DPC, Kottayam

IAPS -Internal Administrative Processing System

iAPS is a web based application to be used in the Administrative Offices and Subordinate Offices of Police Department. The intention of the project is to make the activities in the Department more transparent both with the public and with the Police Personnel itself. The software is developed by Kerala State IT Mission through KELTRON. The Project has been sanctioned under State Plan Projects for the year 2010-2011 as per GO(Rt) No. 2178/2010/Home dtd 30/06/2010. The project has been implemented throughout the department through State Crime Record Bureau, Thiruvananthapuram.

Resource Persons

Name Email ID Mobile Number
N Sanal Kumar, Jr. Superintendent , 9497965360
A P Anvar, Jr. Superintendent 9497965363
Benny Thomas, Cashier 9497965361
K Preman, Sr. Clerk 9497965362

SPARK - Service and Payroll Administrative Repository for Kerala

Thiruvananthapuram SPARK PMU 0471-2579700 Download SPARK Froms

The project started in Police Department from July 2007 onwards. For the first time in this Department, the project had been succesfully implemented in Police Head Quarters in August 2007 itself. Thereafter continuous Training Programme had been arranged in this Department and by April 2009 all offices in Police Department throughout the State had processed their monthly Salary Bills through SPARK. The following members of Police Department are functioning as Nodal Officer and Department Management Users for monitoring the Project.

SPARK Nodal Officer

N. Sanal Kumar
Junior Superintendent, SCRB


SPARK Help Desk In Police Department

Name Designation Email Phone
Sanal Kumar . N SPARK Nodal Officer and DMU
Junior Superintendent, SCRB, Thiruvananthapuram , 9497965360
Anvar . A .P DMU SZ-1
Jr. Superintendent, Telecommunication, Thiruvananthapuram 9497965363
Benny Thomas DMU NZ-1
Cashier, District Police Office Malappuram 9497965361
Preman .K DMU NZ-2
District Police Office Kannur 9497965362
Name Of Office Mobile Number Land Line
Treasury Directorate 9496383764 0497-2707722
Thiruvananthapuram 9496383741 0471-2330367
Kattakkada 9496383742 0471-2290262
Kollam 9496383743 0471-2793553
Kottarakkara 9496383744 0474-2454832
Pathanamthitta 9496383745 0468-2222402
Alappuzha 9496383746 0477-2239889
Chengannur 9496383747 0479-2452028
Kottayam 9496383748 0481-2562281
Pala 9496383749 0482-2212805
Idukki 9496383750 0486-2252004
Ernakulam 9496383751 0484-2422586
Muvattupuzha 9496383752 0485-2814962
Thrissur 9496383753 0487-2360348
Irinjalakuda 9496383763 0480-2831996
Palakkad 9496383754 0491-2534236
Cherpulassery 9496383761 0466-2281087
Malappuram 9496383755 0483-2734459
Kozhikode 9496383756 0495-2370720
Thamarassery 9496383757 0495-2222254
Wayanad 9496383758 04936-202639
Kannur 9496383759 0497-2700683
Mattannur 9496383762 0490-2471007
Kasaragod 9496383760 04994-255181

Service Help Line PHQ

9497981338 9497981339

10 AM to 06 PM on all working days

Special help line facility is being provided in PHQ as a service help line for police officers .this is exclusively earmarked for communicating grievances of the members of the police force,for any matter connected to police Headquarters.The help line number is available from 10.00 AM to 06.00 PM on each working day.

Police Information Center


Police Information Centre which is functioning under a Deputy Director of Public Relations, deputed to this Department since 2009. Intended as a media cell as well as the information centre through which various information to the public and the press are to be disseminated.

Main Functions:

  • Issue of Press Releases on behalf of the department
  • Information to the Press on police programmes/events/campaign etc.
  • Media Management for the State Level Police Functions
  • Spreading awareness on police activities.
  • Publication of the Police directory.
  • Publication of Books, Pamphlets, information brochures etc.

Last updated on 25-10-2018